FAQ & Policies
FAQ & Policies
Last updated: 24 Oct 2025
ABOUT US
STÜT is a Dubai-based activewear brand under Pier Head Creation FZC
STÜT was founded in Dubai with one mission - to create activewear that feels as good as it looks.
Engineered for performance and designed for real movement, our collections blend technical precision with a refined, minimal aesthetic.
Each piece embodies Support You Feel - a reminder that what you wear should push you forward, not hold you back.
Designed in Dubai. Built for movement.
Website: https://www.stutwear.com/
TERMS & CONDITIONS
“Pier Head Creation FZC” maintains the https://www.stutwear.com/ Website ("Site").
- Country of Domicile: United Arab Emirates.
- Governing Law: Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
- Payments: Visa or MasterCard debit and credit cards in AED will be accepted for payment.
- Price & Currency: The displayed price and currency at checkout will be the same price and currency printed on the Transaction Receipt…
- Sanctioned Countries: We will not trade with or provide any services to OFAC and sanctioned countries.
- Age Restriction: Customers under 18 shall not register or transact on the website.
- Record Keeping: Cardholder must retain a copy of transaction records and site policies.
- Account Security: User is responsible for maintaining the confidentiality of their account.
PRIVACY POLICY
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- https://www.stutwear.com/ will not pass any debit/credit card details to third parties.
- https://www.stutwear.com/ takes appropriate steps to ensure data privacy and security… cannot guarantee the security of information disclosed online.
- https://www.stutwear.com/ is not responsible for the privacy policies of websites to which it links…
- The Website Policies and Terms & Conditions may be changed or updated occasionally… Modifications are effective the day they are posted.
COOKIE POLICY
This website uses cookies to enhance experience and analyze traffic. You can disable cookies in your browser; some features may not function properly without them.
DELIVERY POLICY
We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
- UAE: 1–2 working days. Flat rate AED 10.
- International: 4–10 working days. Fees shown at checkout.
- Proof of Delivery: Customer signature/confirmation required.
- Provide full address and contact details to avoid delays.
REFUND POLICY
- Refunds will be done only through the Original Mode of Payment and processed within 10 to 45 days depending on the issuing bank.
- Eligible if product is damaged, faulty, or incorrect. Contact support before returning.
RETURN POLICY
Returns accepted within 7 days of receipt if packaging unopened or products are damaged/wrong item.
- Items must be untampered, sealed, in original packaging.
- Return via registered courier; Shipping & Handling fees are non-refundable.
- We may refuse returns if used/tampered.
CANCELLATION POLICY
Customer can cancel within 24 hours; refunds to the original payment method. Allow up to 45 days for refund to complete. Orders already shipped cannot be cancelled.
PRICING & DESCRIPTION
All prices are in AED. We strive for accuracy; errors may occur. We reserve the right to correct information or cancel/adjust orders after notifying customers.
CONTACT US
Company: Pier Head Creation FZC
Brand: STÜT
Email: info@stutwear.com
Phone: +971 58 578 9693
P.O. Box: 4422
Address: Pier Head Creation FZC, Creative City Free Zone, Fujairah, United Arab Emirates